Frequently Asked Questions

Do Just Kids Furniture deliver to may area?

Just Kids Furniture delivers to any area in Australia. Our standard delivery routes include Brisbane, Gold Coast, Canberra, Melbourne and Sydney Metro areas.

Metro cost –

Regional cost -

What if I think I have a difficult access?

For a small fee we can arrange an access check before your order is confirmed to ensure the furniture you have chosen can be delivered without any problems. Difficult deliveries may incur a higher delivery charge.

How long until I receive my delivery?

Just Kids Furniture is all custom made to your specifications and for this reason our normal delivery time is 10-12 weeks. You will be advised an approximate date of arrival at the time your order is placed. Should a delay occur, you will be contacted immediately.

Will I be notified prior to delivery?

You will be contacted a few days before your delivery to confirm delivery details and given an approximate delivery time.

What if I need to delay my delivery date?

This can be organised by contacting us. Due to limited storage space Just Kids Furniture can only hold furniture free of charge for two weeks. After this period storage fees will apply.

Can Just Kids Furniture assist with the assembly of the item?

Our delivery personnel are highly qualified and will ensure your item is assembled properly as it is our duty of care you are satisfied with the products and it is assembled properly.

Why is full payment required prior to delivery?

Delivery is made by outside contractors who cannot process payments.

Can I pay in cash?

Cash payments can be made to any showroom at least 24 hours before the delivery. The delivery team does not process cash.

Can the delivery team move my old furniture?

Unfortunately no, the area needs to be clear prior to delivery.

Does Just Kids Furniture have a mailing list I can join?

Yes! Register for Just Kids Newsletter and we can email you previews, decorator tips, exclusive promotional offers and let you know about our new catalogues.

Do you offer gift cards?

Absolutely. Either order online or call one of our stores to organize the gift card.