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Returns & Exchanges

TERMS & CONDITIONS

  1. A 30% deposit of the total invoiced amount is to be paid on placement of the order. For custom made orders a 50% deposit is required.
  2. Orders can be paid by cash, cheque (made payable to Just Kids Furniture P/L), direct deposit or credit card.
  3. The balance of the order must be paid prior to the dispatch (including freight charge).  Just Kids Furniture retains ownership of the goods until the goods are paid for in full.
  4. Allow up to 7 days for delivery from dispatch date.  Please note that for remote areas, this time may be extended due to the frequency of delivery to the area by the carrier.
  5. Just Kids Furniture is made to order and takes approx 4-12 weeks to be made.
  6. All custom made orders (i.e. orders that are not our standard colours and designs) must be signed off by the customer.  Just Kids Furniture will not accept any change of mind and/or returns on custom orders.
  7. Just Kids Furniture checks all furniture prior to dispatch and it therefore the customer’s responsibility to check for any damages on delivery.  The delivery driver will hand the customer a Delivery Docket.  The customer, on signing this document acknowledges that the goods have been received in good condition.
  8. Just Kids Furniture is handcrafted inMelbourneout of solid timbers, timber veneer & mdf.  Any timber and timber veneer by nature has variations in grain and colour.  Just Kids Furniture cannot guarantee the colour or wood grain of any piece of timber furniture.
  9. If the order is cancelled after 5 working days from receipt of deposit, a 20% cancellation fee will be deducted from the deposit received. Custom made orders incur a 40% cancellation fee.
  10. JKF will not refund custom ordered mattresses or furniture that have been miss- measured by the customer, it is the customers responsibility to ensure that the measurements are correct.